Work Assignment Guarantee

Your enrollment clock starts when the work does

Your 2-year enrollment period begins after your first job assignment, not at signup. DLM guarantees work will be assigned to you during that 2-year window.

What the guarantee says

We guarantee that work will be assigned to each accredited provider during their 2-year enrollment period. That period does not start the day you sign up. It starts on the day you receive your first job assignment, so the time you spend waiting for the first one is not time taken off your enrollment.

Your second year of enrollment is included at no cost.

Why the clock starts at the first job

The residents are already there. These are homes where we provide no-cost property management services to assist with community and property upkeep, so this is never a matter of building an audience from nothing. What differs between cities is how much outreach we have running on the ground, because that is what tells those residents which providers now serve them. A city where we are still hiring local community managers takes longer to produce its first request than one where our outreach is already at full strength. Starting the clock at signup would make you pay for that difference. Starting it at your first assignment means every provider gets the same full 2 years of active enrollment, no matter when the first job reached them.

How the work reaches you

  1. DLM manages the communities. We provide no-cost property management services to homes in the communities we serve, assisting with community and property upkeep, and residents come to us for the services those homes need.
  2. We reach out to residents continuously. Mailings, text messages, phone calls and door-to-door outreach make residents aware of the providers serving their community. This is ongoing work that runs year-round, not a single announcement at the start.
  3. Residents submit service requests. A resident tells us what they need through the resident app, by phone or by text.
  4. The request is routed to an accredited provider. We match by city and service category, so requests go to the provider who covers that area and does that trade.
  5. You quote and do the job. You set your own price. There is no bidding war and no lead fee for the request.

Work comes to you

On a lead marketplace like Thumbtack or Angi, nobody can promise you work, because every job is a contest and the platform has no say in who wins it. Our model is the opposite. Residents in the communities we manage are not shopping around and collecting bids. They are matched to a verified provider, and in your trade in your area that is you.

That is why we are able to guarantee this at all. We are not promising that strangers will pick you. We are promising to send you the requests that come out of the homes we manage, and that is the part we control.

 Lead marketplacesDLM
Getting the jobYou compete against several other providers for every jobThe request is routed to you for your city and category
Cost per leadYou pay for each lead, won or lostNo lead fees
Who finds the customerYou buy the customer's attentionWe reach residents on your behalf, continuously
Your pricingPressured downward by the biddingYou set your own price

"I have not received jobs yet"

This is the most common question we get, and it is a fair one. The residents are already there. We are not building a market in your city. We are already providing no-cost property management services to homes in it, assisting those residents with community and property upkeep. What takes time is the outreach that tells those residents which providers now serve their community, and how much of it we can run locally grows as we bring on community managers in your area. That is why the volume in month one is not the volume you will see later in your enrollment.

The guarantee exists for exactly this reason. Your 2-year enrollment has not started yet if no job has been assigned to you, so nothing is running out while you wait, and the second year is included at no cost either way.

If you want to know what outreach is running in your area, contact us at support@DLMPropertyGroup.com or call 888-774-4497 and we will tell you what is actually happening in your city.

The short version

2 years, starting at your first job

Enrollment begins at your first job assignment, not at signup.

Work will be assigned

DLM guarantees work is assigned to you inside that 2-year window.

Second year included

Your second year of enrollment comes at no cost.

Matched by city and category

Requests reach the provider who covers that area and does that trade.

Ongoing resident outreach

Mailings, texts, phone calls and door-to-door, running year-round in the communities we manage.

No competing bids, no lead fees

The request comes to you. You set the price.

Become an accredited provider

Claim a community in your city and start receiving resident service requests.