Track and manage all maintenance work orders from start to finish. From routine repairs to emergency fixes, keep everything organized with our comprehensive maintenance management system.
Complete Work Order Management
Our maintenance management system guides work orders through every stage, from initial request to final completion, ensuring nothing falls through the cracks.
Submit maintenance requests through your property dashboard or mobile app. Include photos, descriptions, and priority level. Requests are automatically logged and assigned a tracking number for easy reference.
Our system automatically routes requests to the most appropriate service provider based on location, expertise, availability, and past performance. Emergency requests receive immediate priority routing.
Monitor work order progress in real-time. Receive updates when work is scheduled, in progress, or completed. Track estimated completion times and actual service dates.
Once work is completed, review service provider notes, photos, and invoices. Approve work and automatically add to your property's maintenance history for future reference.
Not all maintenance requests are created equal. Our system automatically prioritizes work orders to ensure urgent issues receive immediate attention while routine maintenance is scheduled appropriately.
Critical issues like water leaks, electrical problems, or security breaches receive immediate attention. Emergency requests are routed to available providers 24/7 with guaranteed response times.
Important issues that need attention within 24 hours, such as broken appliances, heating/cooling problems, or safety concerns. Scheduled for same-day or next-day service.
Non-urgent repairs and maintenance tasks are scheduled based on provider availability and your preferences. Includes cosmetic repairs, upgrades, and routine inspections.
Every maintenance activity is automatically recorded in your property's service history, creating a comprehensive record that stays with your property forever.
Automated tracking ensures all maintenance requests are logged, assigned, and completed. Receive notifications for status updates and upcoming scheduled maintenance.
Smart routing connects you with the right service provider quickly. Priority-based assignment ensures urgent issues are addressed immediately.
Every service is fully documented with photos, notes, and invoices. This comprehensive record helps with insurance claims, warranty tracking, and property value maintenance.
See all costs upfront with detailed estimates and invoices. Track spending over time to identify patterns and optimize your maintenance budget.
Join DLM Property Management and experience the difference that organized, efficient maintenance management makes.
